- Your auction invoice must be paid via bank transfer within the standard auction terms.
- Shipping quotation requests should be made no later than Saturday 5pm following St Neots auctions and Tuesday 5pm following Bedford auctions.
- On receipt of your shipping quotation please send confirmation of acceptance by reply and await invoice for payment.
- Payments should be made on receipt via the direct payment link at the top of your shipping invoice.
- Your parcel will be shipped to the address shown on your auction invoice with which you registered to bid. We do not post to third parties or variant shipping addresses.
- We aim to ship parcels within 48 hours of payment providing funds are received within the above timeframe.
- Unless otherwise stated, parcels are dispatched using DPD who will send you a tracking code on collection.
- Parcels are sent uninsured at the buyer’s risk. If insurance is required you must organise this directly with a third party.
- We do not accept responsibility for lost or damaged parcels. Damaged parcels should be refused by recipient and will need to be followed up direct with the carrier.
- Postage is to UK zone 1 only (England, Wales and Scottish Lowlands).
- Postage size, weight and content restrictions may apply. We reserve the right to refuse quotation for delivery of any lot at our discretion.
- Payment of shipping invoice implies acceptance of the above terms and conditions of postage.